We owe the Aboriginal peoples a debt that is four centuries old. It is their turn to become full partners in developing an even greater Canada. And the reconciliation required may be less a matter of legal texts than of attitudes of the heart.

As I assume my responsibilities as your representative, I wish to assure you of my loyalty and devotions, as well of my determination to serve you and the people of Canada to the utmost of my abilities.

I am told that there is a proverbial phrase among the Inuit: 'A long time ago, in the future.' Let the children see our history, and maybe it will help to shape the future.

If I am to be known for anything, I would like it to be for encouraging Canadians, for knowing a little bit about their daily, extraordinary courage. And for wanting that courage to be recognized.

Waste your money and you're only out of money, but waste your time and you've lost a part of your life.

A satisfied customer is the best business strategy of all.

The ultimate goal of a more effective and efficient life is to provide you with enough time to enjoy some of it.

Treat your customers like lifetime partners.

When you write down your ideas you automatically focus your full attention on them. Few if any of us can write one thought and think another at the same time. Thus a pencil and paper make excellent concentration tools.

Every company's greatest assets are its customers, because without customers there is no company.