There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.

Outstanding leaders go out of their way to boost the self-esteem of their personnel. If people believe in themselves, it's amazing what they can accomplish.

High expectations are the key to everything.

I had to pick myself up and get on with it, do it all over again, only even better this time.

Capital isn't scarce; vision is.

I have always been driven to buck the system, to innovate, to take things beyond where they've been.

We're all working together; that's the secret.

Each Wal-Mart store should reflect the values of its customers and support the vision they hold for their community.

We let folks know we're interested in them and that they're vital to us. cause they are.